WORKPLACE COMMUNICATION

 WORKPLACE COMMUNICATION

What is Workplace Communication?

Workplace communication is the way by which employees communicate information and ideas. Effective communication is a key component of getting any job done, whether in person or virtually, and is part of an organization's internal communications efforts. (firstup.io, November 14, 2021)

                                                                      (iblog.iup.edu, 14, September 2019)

Types of Communication

There are various communication methods used by the companies: Here I am mentioning some of them below:

• ·         Verbal Communication

In verbal communication keeping the same volume of tone, regardless of how the conversation is going, will settle employees and avoid sending them through highs and lows in a conversation as the volume of your voice goes up and down. Examples are presentations, Speeches, Phone calls & One meeting.

• ·         Non-Verbal Communication

Body language may be the difference between a good and fruitless interaction. Make sure your body language does not make the other person feel defensive or uncomfortable. A fruitful discussion is driven by good body language. Examples are gestures, paralanguages & facial expressions

• ·         Writing Communication

Written communication can be the most challenging since there are fewer signals as to how the written item should be interpreted. However, minor things such as punctuation may have a significant impact on how something is interpreted. Expletive points should be avoided since they might be misinterpreted as shouting or being aggressive rather than showing excitement.

Advantages of Effective Communication Workplace

• ·         Increase Employee Engagement

Effective communication does more than just ensure that information is received correctly. It also helps to connect people and maintain lines of communication open between employees and other members of the company. This eventually leads to higher staff engagement, which may lead to increased employee satisfaction and healthier business culture.

• ·         Increase Innovation

Workplaces that encourage employees to share their thoughts and ideas encourage more innovation than those that do not. Employees who feel encouraged to speak up and think in new ways are more likely to contribute important ideas and tactics that benefit not only the employees but the company as a whole.

• ·         Positive Organizational Culture

Effective communication is important to maintaining a positive workplace culture. Many companies employ individuals of many nationalities, races, and faiths, and conflict is inevitable when there are so many differences.

• ·         Strengthened Team Building

Communication is an important component of trust because it ensures that everyone understands the team's expectations and responsibilities. Clear standards that are properly communicated enable team members to understand how to behave as members of the team, ultimately bringing team members closer together for a more coordinated work effort.

• ·         Improvement in the Client Relation

Organizations that focus on client communication are more likely to create strong connections and retain clients than companies that do not value client communication. Customers admire companies who value their relationships and keep them up to date on improvements, and they are more loyal to these companies when they feel linked to them.

Barriers for Effective Communication

The following are the barriers to effective communication.

• ·         Physical Barriers

• ·         Language Barriers

• ·         Cultural Barriers

• ·         Emotional Barriers

·    Conclusion

Workplace communication is important in establishing and sustaining positive working relationships inside a business. It is also important because every administrative function and activity in an organization requires some type of direct or indirect communication. As a result, maintaining improved communication inside a business is a primary duty of HRM. HRM should also establish efficient employee communication methods.

References

firstup.io, November 14, 2021. Firstup. [Online]
Available at: https://firstup.io/blog/workplace-communication-its-now-more-important-than-ever/
[Accessed 19 December 2021].

iblog.iup.edu, 14, September 2019. Christian Jones. [Online]
Available at: http://iblog.iup.edu/ntlw/2019/09/14/communication-in-the-workplace/
[Accessed 19 December 2021].